Attention: Self-motivated managers interested in working within a luxury residential fitness and hospitality environment.
We are seeking a highly motivated, confident, and outgoing leader to join our team. If you want to be part of an exciting management and fitness organization that stands out for its exceptional client service, we want you to join our growing team. Our vision is for all people worldwide to achieve an extraordinary quality of life through fitness, health, and wellness. The Operations Supervisor, in partnership with the club's General Manager, will help ensure smooth and efficient operational procedures across all departments, enabling the facility to deliver the highest level of customer service. This high-visibility leadership role requires the ability to foster a culture that engages residents, as well as a culture of staff accountability for all performance and service aspects, ensuring an outstanding experience for each resident. Responsibilities include:

• Maintaining the highest level of staff accountability
• Facility staffing schedules
• Staff training and education
• Resident relations; daily resident engagement
• Resident inquiries, complaints, suggestions, and the coordination of resolutions to any issues involving the amenities
• Manage all aspects of inventory control
• Facility supplies purchase coordination and logistics
• Vendor communication liaison
• Billing
• Over-see all health and fitness operations which can include pool, wet-area, and amenities
• Available to work 35-40 hours based on the needs of the business
• Promoting and marketing our services

Requirements:

• Luxury hospitality experience
• mid-level management experience in fitness, hospitality, or wellness
• Experience in leadership in staff development
• Outgoing and self-directed
• Passionate about fitness, wellness, and living a healthy lifestyle

Skill Set

• Time management
• Problem solver
• Sensitivity training
• Data collection, analysis, and solution building
• Comfortable with computer software
• Excellent communication skills
• Capable of maintaining the highest level of discretion and privacy
• Coach
• Able to lift equipment up to 70 pounds

What you'll get:

• A supportive and passionate team of coworkers.
• Encouraging managers and leaders to learn from.
• Access to cutting-edge information about the industry.
• Health, Medical, and Dental coverage available, 401K

Salary Requirements: $27.00/Hourly